Live chat is available during business hours in Europe, Monday to Friday. But most of its online content is aimed at marketing the product.ĭeskTime has live chat support but states that replies usually take a few hours. There are also around 100 short FAQ articles on the DeskTime website.
DESKTIME SOFTWARE HOW TO
You can set DeskTime to take screenshots automatically (Image credit: DeskTime) Support and customer careĭeskTime offers 30-minute live webinars that help you learn how to get the most from your account. You can sync DeskTime with third-party applications and restrict time tracking to specific IP addresses. This plan also adds shift scheduling, invoicing, and offline time approvals. To get automatic screenshots, you need to move up to the Premium plan that costs between $5.46 and $9 per user. Idle time and productivity percentages are calculated automatically.
Employees can use the DeskTime desktop application to specify which project they’re working on. The software will automatically track start and stop times, URLs visited, and applications used.
The Pro plan costs between $4.20 and $7.00 per user. You must contact the company for a custom quote if you have over 120 employees. For example, the Premium plan costs $9 per user if you only have one user, but $5.46 per user if you have 80-100 users. The more users you have, the cheaper the per-user price becomes. You can pay for the plan monthly, but if you pay annually, you get one month for free. You can get a free trial of DeskTime on the company website (Image credit: DeskTime) Plans and pricingĭeskTime has a basic free plan (for one user only) and three paid pricing plans.
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